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客戶要建網(wǎng)站的10大疑慮

來源:尚品中國| 類型:網(wǎng)站百科| 時(shí)間:2013-10-11
1. 啟動(dòng)網(wǎng)站項(xiàng)目之前,客戶不清楚要做什么樣的網(wǎng)站,只是心里有個(gè)想法,擔(dān)心網(wǎng)站建設(shè)公司做不出客戶想要的效果。尚品中國營銷型網(wǎng)站建設(shè)公司在沒簽合同前不能做很多東西,雙方僵持,這個(gè)階段耽誤雙方很多時(shí)間。
1 before starting a web site project, the customer does not know to do what kind of website, but I have an idea, do not worry about the website construction company customers want results. Luxuries China Marketing type website construction company in no sign can't do a lot of things, contract both sides stalemate, the phase delay both a lot of time.

2. 簽合同之前,網(wǎng)站建設(shè)公司銷售人員為了拿下客戶,各種需求統(tǒng)統(tǒng)答應(yīng),各種要求均口頭承諾。做的時(shí)候卻很難執(zhí)行。網(wǎng)站建設(shè)公司不講信用也屬此類。
Before the contract is signed, the sales staff website construction company in order to win customers, needs all promised, various requirements are oral commitments. Do but very difficult to implement. Website construction company do not speak credit also is such.

3. 設(shè)計(jì)階段,客戶明確知道想要什么,但是網(wǎng)站建設(shè)公司提供的設(shè)計(jì)稿不是客戶想要的,反復(fù)幾次都是這樣,耗時(shí)耗力。
The design phase, the customer clearly know what you want, but the draft design website construction company offers not the customers want, this is repeated several times, and time-consuming.

4. 網(wǎng)站項(xiàng)目執(zhí)行過程中,客戶需求會(huì)出現(xiàn)有前后不一,甚至前后矛盾的現(xiàn)象。有些時(shí)候客戶也不想這么做,但沒辦法,當(dāng)初沒考慮那么多,當(dāng)初網(wǎng)站建設(shè)公司也沒提醒他。
Website projects in the implementation process, the customer demand would appear to be inconsistent, even contradictory phenomenon. Sometimes customers do not want to do, but no way, was not so much to consider, at the beginning of the website construction company didn't remind him.

5. 網(wǎng)站項(xiàng)目測(cè)試階段,做工粗糙,不夠精致,需要反復(fù)修改打磨,耗時(shí)累心。此時(shí)客戶又著急網(wǎng)站上線,但沒太多時(shí)間放在網(wǎng)站糾錯(cuò)和盯著網(wǎng)站修改上,因?yàn)榭蛻粢彩呛苊Φ巍?br /> The project site testing phase, rough work, not exquisite, need to be repeatedly modified grinding, time-consuming tired heart. At this time the customer and anxious website online, but not too much time on the site in the error correction and staring at the sites of modification, because the customer is very busy.

6. 項(xiàng)目上傳資料階段,客戶發(fā)現(xiàn)網(wǎng)站缺失很多資料,需要用心去思考、寫作(拼湊),有時(shí)候需要去拍照片,協(xié)調(diào)各部門去準(zhǔn)備,然后收集、整理,再轉(zhuǎn)變成網(wǎng)頁表現(xiàn)形式。有的尚品中國營銷型網(wǎng)站建設(shè)公司不負(fù)責(zé)客戶上傳資料的,客戶還要學(xué)Photoshop裁切圖片,發(fā)布新聞和產(chǎn)品。
The project to upload data stage, customers find missing a lot of information, need to think, writing (together), and sometimes need to take pictures, the coordination of various departments to prepare, then collect, organize, and then into a webpage form. Some luxuries China Marketing type website construction company is not responsible for the customer to upload data, clients must learn Photoshop cutting picture, press releases and product.

7. 網(wǎng)站建設(shè)項(xiàng)目周期一般都是1個(gè)月左右,有的甚至更長??蛻裘恐芏家蛏霞?jí)領(lǐng)導(dǎo)匯報(bào)工作進(jìn)展,網(wǎng)站建設(shè)公司不會(huì)主動(dòng)、定期跟客戶匯報(bào),甚至網(wǎng)站建設(shè)公司對(duì)接人員不清楚當(dāng)前工作狀態(tài)以及下一步工作計(jì)劃,客戶覺得不受重視,網(wǎng)站建設(shè)公司不專業(yè)。
Website construction period is generally 1 months or so, and some even longer. Customer weekly progress report to the superior leadership, website construction company will not take the initiative to the customer, regular reporting, and site construction company butt joint staff do not know the current working state and work plan for the next step, customers do not feel valued, not professional website construction company.

8. 從始至終,網(wǎng)站建設(shè)公司一直把自己定位是干活的、執(zhí)行層面的角色,無法給客戶出謀劃策,客戶讓干什么就干什么,有難度有變化就要加錢、加時(shí)間。客戶要是都懂,還找專業(yè)網(wǎng)站建設(shè)公司干嘛。
From the beginning to the end, the website construction company has been positioning itself to work, the implementation level of role, can not give customers give advice and suggestions, the customer to do what, difficult change to add money, add time. The customer if all understand, also looking for professional website construction company.

9. 網(wǎng)站維護(hù)階段,不知道網(wǎng)站會(huì)不會(huì)出問題,出問題后網(wǎng)站建設(shè)公司響應(yīng)及處理的速度是否能跟上。
Web site maintenance stage, do not know the site will be a problem, the website construction company response problem and processing speed can keep up with.

10. 無法如期完成,對(duì)于有些客戶來說時(shí)間結(jié)點(diǎn)非常重要,可能是某日召開重要會(huì)議,可能是定期投放廣告等等,網(wǎng)站如期完成比糾結(jié)一些非至關(guān)重要細(xì)節(jié)要重要的多。
Can not be completed on schedule, is very important for some customers the time node, may be one important meeting, may be regular advertising, the site completed on schedule is more important than with some non essential details.
來源聲明:本文章系尚品中國編輯原創(chuàng)或采編整理,如需轉(zhuǎn)載請(qǐng)注明來自尚品中國。以上內(nèi)容部分(包含圖片、文字)來源于網(wǎng)絡(luò),如有侵權(quán),請(qǐng)及時(shí)與本站聯(lián)系(010-60259772)。
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